Frequently Asked Questions
Everything you need to know about your Club L shopping experience.
How long does shipping take and what are the costs?
We offer standard and express shipping options. Standard delivery typically takes 3-5 business days, while express delivery arrives within 1-2 business days. Shipping costs are calculated at checkout based on your location.
What is your return policy for evening wear?
We accept returns within 14 days of delivery. Items must be unworn, unwashed, and have all original tags and hygiene seals intact. Please note that certain delicate items may have specific return instructions.
How do I find my perfect fit?
Each product page features a detailed size guide. We recommend measuring your bust, waist, and hips to compare against our chart. If you are between sizes, we generally suggest sizing up for a more comfortable fit in our signature bodycon styles.
Which payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express. We also offer flexible payment options through Klarna and Clearpay, as well as digital wallets like PayPal and Apple Pay.
Can I track my order once it has been placed?
Yes, once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to the courier's website so you can monitor your delivery in real-time.
Do you offer international shipping?
Club L ships globally. International delivery times vary by destination, typically ranging from 5 to 10 business days. Please be aware that international orders may be subject to local customs duties and taxes.